Currently, we ship to US addresses via the USPS Priority Mail with tracking. We process orders within 3 days and shipping usually takes another 3 days to travel from Honolulu to the mainland.
We can process international orders, please email us aloha@owensandcompany. com for a shipping quote.
If you are not completely satisfied with your purchase we will gladly accept returns/exchanges on any items (except items which are final sale) that are in their original condition (unworn, unused, unwashed and with all tags attached). We have the right to deny returns if the merchandise returned does not meet our return policy requirements.
We do not cover the costs of shipping returns. Returned items must be postmarked within 10 days of receipt of the item. We do not accept CODs. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages.
We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs.
Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.
Please mail your return with the original receipt to the following address:
Owens & Co.
1152 Nuuanu Ave.
Honolulu, HI 96817
Upon acceptance of the merchandise for return, we will process your refund within 7 business days, at which time you will be notified by e-mail. Please contact your credit card issuer to confirm when your refund will be issued back to your credit card.